The David Lloyd comprehehsive consult package helps behavioral health organizations prepare for national healthcare reform implementation by designing and implementing critical services outlined below. For a free estimate on comprehensive consult services, contact Danny Linden or call 202.684.7457.

• Reduce wait time to treatment and costs by eliminating redundant  information and process variances
• Centralized schedule management with “Back Fill” management using the “Will Call” procedure
• Scheduling templates and standing appointment protocols, linked to billable hour standards and   no show/cancellations
• No show/cancellation management using an engagement specialist
• Care/benefit package designs to support appropriate consumer utilization
• Re-engagement/transition procedures for current but not active cases
• Performance indicators for staff including cost-based direct service  standards
• Collaborative concurrent documentation
• Internal utilization management functions including:

a. Pre-certs, authorizations and   re-authorizations

b. Referrals to clinicians credentialed   on third party/ACO panels

c. Co-pay collections

d. Timely/accurate claim submission

• Collaboration with local medical providers through an image building   and customer service plan
• Supervision/coaching plan with action items
• Training in refocusing supervision to a coaching/leadership model
• Objective and measurable job descriptions with performance  indicators and a coaching-based  evaluation process
• Rapid cycle plan for implementation of the change process