The National Council for Behavorial Healthcare

Healthcare Reform: Preparing for Change

Parity and national healthcare reform implementation are ushering in unprecedented changes for behavioral health. Start gearing up now to meet significant increase in demand for mental health and addictions services, new service delivery and accountability standards, and new billing systems with health insurance exchanges.

Back to School Reports, September 2011

Three new reports from the National Council help you get up to speed and prepare for service and payment system changes that healthcare reform is ushering in.

  • Increasing Access to Behavioral Healthcare: Managed Care Options and Requirements
    States are relying on a fairly heavy dose of managed care to control their Medicaid costs and may turn to such plans even more as cost pressures mount and an estimated 16 million more uninsured people get added to the program in 2014 under the health law. This report answers addresses why and how best you can contract with managed care organizations and managed behavioral health organizations.
     
  • Access Redesign Project Summary
    This report explains how 45 community behavioral health organizations in three states, cut consumer wait times by more than half (53 percent), reduced staff time by 40 percent, and saved an average of $222,000 annually.
     
  • Mental Health and Substance Use Provider Readiness Assessment
    This report describes 23 important competencies and strategies necessary to succeed in the new healthcare ecosystem. The tool is organized around five areas that address a range of internal and external issues. It points to how you can assess and redesign internal operations to better align with healthcare reform and demonstrate to consumers, healthcare providers, and state policymakers that your organization is high-performing, quality-focused, and efficient.

Improving Access to Care

Consulting Packages

Partnering with Accountable Care Organizations and Health Homes

More Healthcare Reform Resources


Improving Access to Care
Benefit from the expertise of David Lloyd and his leadership and change management team members, who have helped more than 500 community behavioral health organizations across the country build clinical and operating efficiencies, increase service capacity and quality, save costs, and improve patient outcomes.

David Lloyd and his team can help you replicate the results they’ve helped other organizations achieve:

  • Average of 60% reduction in consumer wait times — with greater engagement and reduced no-shows.
  • Average of 39% reduction in cost of access to treatment process and 34% reduction in staff time needed per access to treatment event.
  • Up to 50% reduction in the number of data elements collected.
  • Average of 9 hours per week in time saved per direct care staff on documentation.
  • Average 26% increase in intake capacity with no increase in FTEs.
  • Average of over $200,000 in annual savings in access to care costs per organization

Learn more about these results through articles in the Healthcare Reform issue of National Council Magazine (download article PDFs):

Healthcare Reform Consulting Packages
Behavioral health organizations interested in working with the National Council and David Lloyd's team to maximize the opportunities of healthcare reform and parity can choose from one or more of the packages described below or ask about custom consulting options. Significant discounts are available for local/state/regional consortia.

Healthcare Reform Readiness Assessment Survey      
Organizations take a digital survey to gauge readiness to deliver services in a new post-healthcare reform world. The survey offers a self-portrait of areas needing growth and improvement.

Order now on the National Council Store.

Note: The healthcare reform and parity readiness assessment is designed specifically for individual provider organizations and the detailed and unique practice management and service process information requested in the assessment can only be provided by individual provider organizations. The assessment cannot be generalized to a group of providers. Therefore, groups such as state associations that wish to facilitate a group or state-wide provider assessment should contact Daisy Wheeler to discuss special pricing for the individual assessment of each provider member that can then used to create a statewide summary of healthcare reform/parity findings and recommendations. 

Healthcare Reform Readiness Summary and Recommendations  
David Lloyd and his team review your readiness assessment and provide a customized summary of findings and recommendations. National performance benchmarks are used to identify areas of recommended change.
Order now on the National Council Store.

Healthcare Reform Core Consult                                 

  • Ensuring timely access to treatment; eliminating treatment wait times and no-shows; improving engagement and retention in treatment.
  • Establishing level of care and benefit design packages and utilization management processes for appropriate use of resources.
  • Improving staff productivity and engaging staff in improving service standards.

See the detailed list of core consult services.

For a free estimate on core consult services, contact Daisy Wheeler or call 202.684.7457, ext. 281.

Healthcare Reform Comprehensive Consult          

  • Ensuring timely access to treatment; eliminating treatment wait times and no-shows; improving engagement and retention in treatment.
  • Establishing level of care and benefit design packages and utilization management processes for appropriate use of resources.
  • Improving staff productivity and engaging staff in improving service standards.
  • Developing leaders to manage change and adopt a coaching-based management approach.
  • Developing more objective performance based job descriptions and staff evaluation processes for direct care and support/admin staff
  • Developing an image building and customer service plan.
  • Instituting a rapid cycle action plan for implementation of the change process.

See the full list of comprehensive consult services.

For a free estimate on comprehensive consult services, contact Daisy Wheeler or call 202.684.7457, ext. 281.

More National Council Resources on Healthcare Reform Implementation


 






 
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Preparing for Change

Accountable Care Organizations and Health Homes

Core Consult Services

Comprehensive Consult Services

View guest blogger David Lloyd's responses on healthcare reform implementation.
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