The National Council's Middle Management Academy offers comprehensive, one-of-a-kind training dedicated to the behavioral health field and is:

• Created for new and recent managers
• Tailored to behavioral health organizations
• Designed to improve performance and results

The next Middle Management Academy will be held April 11-14, 2012 in Chicago, IL.  Find out more about registering here.

To learn about future programs and schedule an exclusive Middle Management Academy for your organization, contact ShelleeC@thenationalcouncil.org 

Training that Translates into Immediate Results

The Middle Management Academy gives managers the skills they need to manage work and people, but it also connects them to the bigger vision of their organizations. They'll be stronger links in the management chain; able to help improve productivity by motivating staff, communicating effectively, and fulfilling their role as influential frontline leaders.

The Middle Management Academy is specially geared to the expressed needs of star staff who've recently stepped into management roles without much formal training. And, it helps those who've been managing a while to enhance their skills and results.

Steeped in proven business strategy, the Middle Management Academy is an intensive, practical, and highly interactive training experience that can help participants understand what great managers do differently. Organizations that have sent their managers to this popular 4-day training program have realized the return in terms of results-driven management — reflected in improved workforce competency and productivity, effective decision-making, and focus on the bottomline.

Skills for Successful Managers

At the Middle Management Academy, the focus is on addressing real-world questions relevant to behavioral health. Small groups of participating managers (never more than eight) are formed into organizational teams, where they work on day-to-day management challenges and situations.

Middle Management Academy graduates give the program high marks for its focus on three core competencies — managing budgets and financial information, motivating and managing employees, and applying appropriate leadership styles to everyday situations. Participants gain insight into their own management strengths and challenges through in-depth assessments, including the Myers-Briggs Type Indicator. The hands-on curriculum then focuses on applying identified skills to key management tasks and responsibilities.

Role of the Middle Manager

• Management in 3D
• Importance of the Direct Supervisor
• Moving from clinician to manager

Meetings and Teams

• Effective Meetings
• Navigating the Group process
• Building and using agendas
• Applying situational leadership theory to supervision and team building

Financial Literacy

• Recognizing and analyzing financial trends
• Strategies to balance budget while achieving goals
• Understanding key indicators on budgets and financial reports

Human Resources

• Staff skills & strengths development
• Conflict management & Accountability
• Performance improvement
• Performance appraisals and feedback

Planning and Project Management

• Data-driven decisions
• Setting goals and timelines
• Building, implementing, and monitoring plans
• Process Improvement