The benefits that come from having a CCBHC in your community are not necessarily self-evident to patients, health system partners, state policymakers, and other stakeholders. Organizations must work hard to educate communities about the value of CCBHCs and make the business case to external stakeholders who are potential care coordination partners or Designated Collaborating Organizations. The future success of CCBHCs relies in large part on their reputation for delivering timely, high-quality, and comprehensive care. Has your organization given thought to how it will rebrand itself as a CCBHC? What marketing activities should you undertake? How should you communicate your CCBHC activities to current and future payers? Learn more from our consultants and resources below.
RESOURCES FROM THE NATIONAL COUNCIL
- Excellence in Mental Health Act: An Overview. Where did CCBHCs come from, and what will they accomplish? This one-pager explains the origin of CCBHCs and the rationale for implementing them in your state, along with a summary of the components of the Excellence Act demonstration program.
- What is a CCBHC? Use this one-pager to brief stakeholders on the core components of a Certified Community Behavioral Health Clinic, including the list of required services, an explanation of who CCBHCs serve, and a summary of what happens for CCBHCs after the Excellence Act demonstration ends.
- Implications of CCBHC status for your organization, your state, and your clients. This fact sheet illustrates the game-changing implications of participation in the Excellence Act demonstration–for states, patients, and provider organizations. Use this fact sheet to illustrate the major opportunities that participation in the Excellence Act holds for a wide array of stakeholders.
- Making the Business Case for Care: Visit our Business Case webpage to download our fact sheets on how comprehensive, integrated behavioral health care improves mental and physical health and saves money. Use these fact sheets to educate health system partners and policymakers on the benefits of partnering with your organization or supporting your efforts to expand services.
- Excellence Act and Public Safety: This fact sheet outlines the benefits of CCBHCs to law enforcement and public safety systems in your state. Use this document in communicating with these partners about the value of CCBHCs.
ADDITIONAL RESOURCES AVAILABLE FROM SAMHSA & CMS
How States Can Conduct a Needs Assessment: This website provides a summary of the needs assessment requirements and outlines the key steps states should take to comply.
CCBHCs and Cultural Competence: This website defines cultural and linguistic competence, summarizes the competency requirements for CCBHCs, and provides links to learn more about ensuring culturally competent services for individuals with limited English proficiency as well as members of the military and veterans.
Consultants
Consultant
George DelGrosso
Drawing from 40 years of experience and leadership in behavioral health, George DelGrosso has implemented public policy, developed leadership [...]
Read MoreDrawing from 40 years of experience and leadership in behavioral health, George DelGrosso has implemented public policy, developed leadership training, expanded organizational effectiveness, provided integrated behavioral health treatment in a variety of settings and educated the public and policymakers about the impact of health reform on behavioral health.
His diverse career includes experience as a psychotherapist, marriage and family therapist, clinical supervisor and program developer. Most recently, he served 14 years as the CEO of Colorado Behavioral Healthcare Council. Prior to this position, he was executive director of Mental Health Centers in the San Luis Valley of Colorado and Cody, Wyoming.
In 2013, he testified at the United States Senate HELP committee on the value of Mental Health First Aid and in 2015, received the National Council Impact Award for Visionary Leadership.
DelGrosso endorses integrating mental health, substance use and physical health into a coordinated health system that will increase access to care, improve health outcomes and reduce cost. He combines his years of experience in different facets of community behavioral health to consult with local, regional and statewide organizations and associations to implement effective health care policy, models for payment reform, integrated health care, Certified Community Behavioral Health Clinics, contracting with managed care entities and service delivery issues as they relate to mental health and substance use disorders.
President/CEO
Jeanne Supin
Watauga Consulting, Inc.
For more than 25 years, Jeanne Supin has guided behavioral health providers, authorities and payers through successful change and toward leadership, [...]
Read MoreFor more than 25 years, Jeanne Supin has guided behavioral health providers, authorities and payers through successful change and toward leadership, management and workforce excellence. She is skilled at helping seasoned and emerging leaders amplify strengths to create personal and professional transformation and improve services, organizations and systems of care. Her scope extends from programs and departments to whole organizations and integrated organizations with stakeholders across a system, region or state. As president and CEO of Watauga Consulting, Inc., (founded 1996) Jeanne offers consultation, technical assistance, training and coaching in the following areas: leadership and management development, change management, professional discovery and development, management across generations, self-care for leadership vitality, team excellence, workforce development and excellence, healthy conflict, affiliations and mergers, strategic planning and needs assessments.
President
Scott Lloyd
MTM Services & National Council Consultant
Scott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving [...]
Read MoreScott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving face-to-face sales processes, client satisfaction, staff satisfaction and staff productivity. Scott developed an expertise in solving operational problems, retaining staff and increasing performance and service quality.
After returning from Asia in 1998, Scott used his experience to help community behavioral healthcare organizations prepare for changes in their funding environments, working hand-in-hand with David Lloyd at MTM Services for over ten years. During this time, Scott also earned a four-year Bachelor of Science degree in business management and operations from North Carolina State University, wrote the workbook that complements David Lloyd’s How to Deliver Accountable Care, and his own book Using Data to Drive Your Service Delivery Strategies: A Toolkit for Healthcare Organizations.
