Scott C. Lloyd
Scott C. Lloyd, a consultant with MTM (Management, Training, and Measurement) Services, offers an approach grounded in an accountable care philosophy. Lloyd is the author of Using Data to Drive Your Service Delivery Strategies: A Toolkit for Healthcare Organizations, the How to Deliver Accountable Care Workbook, and co-author of the book Operationalizing Health Reform. His consultation work has focused on helping behavioral healthcare organizations across the US and internationally analyze their performance data. Based on this analysis, Lloyd helps organizations to establish system-wide changes that work to improve the overall quality of the services being delivered, while also delivering high client and staff satisfaction ratings.