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NatCon Frequently Asked Questions

There’s a lot to know when preparing to attend the National Council Conference. Here are the answers to your most pressing questions:


When and where is the National Council Conference?

The National Council will host NatCon17 in Seattle, April 3-5, 2017, at the Washington State Convention Center. Preconference programs take place on Sunday, April 2.

Sessions are  scheduled to begin the morning of Monday, April 3, and end Wednesday afternoon on April 5.

How do I register for the Conference?

Register online here.

I am a member of the Press. How do I register?

Find more information here.

What are Preconference Universities?

Preconference Universities are full- or half-day sessions that provide intensive learning opportunities on topics of critical importance in today’s health care environment. Preconference Universities are held the day before the conference. Registration for Preconference Universities is separate from conference registration and there is an additional fee.

What does Conference registration include?

Registration includes:

  • Access to all sessions in all areas of focus, April 3-5
  • Admission to the Solutions Pavilion
  • Access to Monday evening’s Opening Reception
  • Access to all session handouts
  • Continuing Education credits for approved conference sessions
  • Continental breakfast and boxed lunches on Monday, and Tuesday with continental breakfast only on Wednesday

*An additional or separate application is required for Preconference Universities, Middle Management Academy, Mental Health First Aid Instructor Training, and the Awards of Excellence.

Who attends the Conference?


  • Mental health and addiction treatment providers
  • Provider-sponsored networks
  • County groups, administrators and commissioners
  • Partnerships of providers/managed care entities
  • Risk-bearing providersiIntegrators of care
  • FQHCs
  • Government
  • Boards of mental health  and addiction treatment organizations


  • CEOs
  • VPs
  • Community advocates
  • Directors
  • Administrators
  • Researchers
  • Direct care staff
  • Policymakers
  • Board members
  • Senior and middle management staff
Will I receive written confirmation of my registration?

Yes. Online registrants will receive email confirmation shortly after registering. Faxed and mailed registrations will receive confirmation via email as soon as registrations are processed.

When/where will I get my registration materials?

All registration materials will be available for pick up at the Washington State Convention Center during posted conference registration hours beginning Saturday, April 1 at 4:00 pm. Registration for Preconference Universities will also be open on Saturday, April 1 at 4:00 pm and the morning of Sunday, April 2. Please note that the National Council Conference is a reduced-paper conference. Handouts are not provided in workshop rooms. You can download and print materials prior to arriving onsite (handout files will be accessible to registrants approximately one week before the conference) or on your mobile device during sessions.

What is the conference dress code?

Dress is business casual for daytime events. Be sure to wear comfortable shoes and bring a sweater for chilly meeting rooms.

What is your cancellation policy?

Refunds for cancellations (download the cancellation form) must be faxed to the National Council Conference at 216-378-1450. A service fee of $100 will be deducted from all refund or cancellation requests received prior to February 17, 2017. Fees are not refunded after February 17, 2017. Registrants who do not cancel prior to February 17, 2017 and do not attend will be responsible for the full registration fee paid.

What is your substitution policy?

Registrants unable to attend the conference may send an alternate. Substitution requests (download the substitution form) must be faxed to the National Council Conference at 216-378-1450. A service fee of $35 will be charged for each substitution. Faxed substitutions must be received by February 17, 2017. Participants or organizations will be responsible for the fee.

Sessions & Continuing Education Credits

What are General Sessions, Thought Leader Sessions and TED-style Talk Sessions?

General Sessions and Thought Leader Sessions — open to all attendees — present stimulating, big picture ideas to provide a framework for all other learning experiences during the conference.

NatCon TED-style Talks are a suite of short, carefully prepared talks, demonstrations and performances on a wide range of subjects to foster learning, inspiration and wonder — and to provoke conversations that matter. They typically last no more than 18 minutes.

What are the conference areas of focus?

Conference sessions are labeled with an area of focus to identify the subjects addressed in the session. You may choose to follow one area of focus throughout the conference or pick and choose sessions from any area of focus.

What are workshops?

Workshops are 1 hour sessions held April 3, 4, and 5. Workshop attendance is on a first come, first served basis, so please arrive early.

Where can I get handouts for my sessions?

We’ve placed handouts for all of sessions online. Click here to sort by speaker, or click here to sort by session and download them.

Can I get continuing education credits (CE’s) at your conference?

We offer CME, APA, ANCC, ASWB, NBCC, NAADAC, NASBA and Compliance Certificate Board (CCB) CEs, as well as many state-specific CEs for eligible sessions. A list of courses and corresponding approved CEs will be posted to the National Council Conference website before the conference.

How many credits will I receive if I attend your conference?

Specific hours awarded will depend on the certificate type you request and whether the sessions you attend are approved for the type of continuing education you seek. Eligible Preconference Universities generally offer 6.5 hours for a full day and 3.5 hours for half a day. Eligible workshops are generally approved for one hour; eligible plenary sessions and thought leader sessions are generally approved for one hour. Attendees should review the CE packet to see which sessions are approved for the CEs they need; this information will be on the website prior to the conference and distributed onsite.

Is there an additional fee for CEs?

No, CEs are included in your conference registration.

Can I get a certificate of completion?

Attendees will receive a certificate of attendance within 60 days of the conference only if requested within 30 days of the conference.

Do you accept workshop proposals?

Yes, there is an annual Call for Presentations for the National Council Conference. The 2017 Call for Presentations is now closed, but please check back next summer for 2018 details and deadlines.

Hotel & Onsite

Do you accommodate special needs?

People with disabilities as defined by the Americans with Disabilities Act (ADA) who require conference access and/or reasonable accommodation and access to learning materials that are prepared specifically for the conference should notify the National Council of this need during the registration process so that accommodations may be met. Please make us aware as soon as possible so that appropriate plans can be made. Please contact Melissa Garza Coons at

How do I make my hotel reservation?

Please visit our hotel page to view hotel availability.

Where is the closest airport?

The closest airport is Seattle-Tacoma International Airport. It is approximately 15 miles from the Washington State Convention Center and the conference hotels.

To make your flight to Seattle as convenient as possible, we recommend enrolling in the TSA PreCheck program. Enrollment is easy and can reduce security line wait times at the airport to five minutes or fewer. For large employers, please click here for more information on group enrollment. For individuals, please visit the TSA website for details.

Is there a shuttle from my hotel to the Washington State Convention Center?

Each hotel is within walking distance of the Washington State Convention Center, so there will be no shuttle service provided. Please see above for instructions to request special accommodations if you need them.

How do I catch a shuttle from the airport to my hotel? Will there be parking at my hotel?

National Council has a special arrangement with SpeediShuttle Seattle to provide shared ride airport transportation between SeaTac and Seattle Central Business district hotels in Mercedes shuttles at a rate of $15.99 one way, $30.38 round trip (10% discount on return leg when booked together.) Guests with prearranged arrival reservations are greeted in SeaTac’s baggage claim area by an agent holding a tablet with the name “NATCON” then directed to their waiting shuttle. Vehicle amenities include complimentary Wi-Fi, Speedi HDTV, seating for up to eleven guests, three point seat restraints, adjustable headrests, roomy comfortable seats, and a large cargo area.

To pre-book your SpeediShuttle ride, please make sure to use our unique web link by clicking here.

Please click on the name of the hotel where you will stay to view additional transportation information:








Can you recommend things to do and places to eat in Seattle?

Please explore our Visit Seattle page for things to do, restaurant recommendations and directions to make your trip to Seattle as convenient and fun as possible.


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