Defining Workforce Needs and Planning Strategies for Integrated Care at the Provider Level

Successful integrated care depends on more than co-located services — it requires a cohesive workforce supported by smart strategies for tracking, planning and closing gaps using practical tools and data-driven insights.

Join us on Wednesday, July 16, 2-3 p.m. ET for CoE-IHS Integration in Action: Defining Workforce Needs and Planning Strategies for Integrated Care at the Provider Level. In an interactive panel discussion, we will explore how team-based care models can thrive when built on a strong foundation of workforce integration.

We’ll highlight key team roles — primary care physicians, behavioral health and substance use specialists, care coordinators, and peer support specialists — and the core competencies that support collaboration and patient-centered care, including:

• Trauma-informed practices
• Shared decision-making
• Team-based communication
• Patient-centered responsiveness

Panelists will unpack common challenges like burnout, role confusion and lack of support, and share actionable strategies for workforce tracking and planning — including gap analyses and sample dashboards.

We’ll also examine how monitoring key metrics such as retention, vacancy duration and staff satisfaction can strengthen your workforce and improve care delivery.

About the Presenters

Anthony Carter, LCSW-C, Moderator

Anthony Carter is a Director at the National Council for Mental Wellbeing, where he leads initiatives to strengthen the mental health and substance use treatment workforce. He previously served as a data and quality assurance manager for a child welfare agency in Maryland and began his career as a child protective services social worker. Carter is a licensed clinical social worker (LCSW-C) in Maryland.

Ami Roeschlein, SW, MA, LMFT

Dr. Amelia Roeschlein is a licensed clinician and consultant at the National Council for Mental Wellbeing, with over 25 years of experience leading behavioral health programs, training providers, and advancing trauma-informed, integrated workforce strategies.

Pierluigi Mancini, PhD

Dr. Pierluigi Mancini brings over 30 years of experience in behavioral health workforce development, with a focus on responsive care and strengthening the behavioral health workforce through training, technical assistance, and systems-level consultation across various populations in local, national and international settings.