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Webinar Archives

Major Update of SPQM Tool Can Help You Manage Cost and Measure Effectiveness

Today’s behavioral health providers know all too well that services can be viewed by payers and funders as merely a product with a price tag. Meanwhile, providers struggle to maintain a handle on costs while delivering quality services every day. The good news is that with reliable data, providers can do it with confidence – measure the effectiveness of management and clinical practices, identify meaningful opportunities to improve the delivery of care and demonstrate valuable outcomes to public and private payers. MTM Services is in the midst of finalizing a major update of its state-of-the-art analytical and management support tool – Service Process Quality Management ™ (SPQM ™). With SPQM as the technology backbone, MTM works with providers to turn data into insights that support management team action. Join the National Council and MTM to learn more about leveraging data to demonstrate the value of care, improve clinical outcomes and embrace systems learning. Scott Lloyd, president of MTM, previews the enhanced capabilities of SPQM and Mike Garrett, CEO of Horizons Mental Health Center in Kansas and MTM consultant, discusses his experience utilizing SPQM at his organization and as part of a statewide collaborative of 26 organizations.

State of the Union: Behavioral Health Webinar

Are you curious about the future of behavioral health care? Join the National Council and strategic partner, RELIAS, for the Behavioral Health State of the Union webinar. Recent changes in policy, financing mechanisms and evidence-based treatment options, providers across care settings – from hospitals and criminal justice organizations to mental health and substance use centers – are changing how they view and treat those with behavioral health needs. Chuck Ingoglia, MSW, senior vice president of public policy and practice improvement at the National Council for Behavioral Health will share insights into the current landscape of behavioral health care and where it is headed in the future.

Help Your Community Afford Prescription Meds

Cost is the main reason people don’t take their prescription medications as prescribed. This can lead to immediate and long-term health concerns and even greater financial burdens on the individual, their families and their communities. Familywize’s free Prescription Savings Program makes prescription medication more affordable. By working with nearly 100,000 partners nationwide they are providing free prescription savings cards and health and wellness programs to those in need. Join the National Council and Familywize for a special webinar to learn how you can help those in your community afford prescription medications. You will learn how to easily implement the FamilyWize Prescription program in your current work

Partnering to Address Behavioral Health: A Deep Dive into Hospital/Health System Partnerships with Community Behavioral Health

People living with mental illnesses and addictions often have co-occurring physical health concerns and use emergency rooms at a higher rate. Community behavioral health organizations (CBHOs) are essential to the continuum, providing specialty care to those living with complex health conditions. Building partnerships with hospitals and health systems can help ensure CBHOs are able to provide comprehensive approaches and meet the needs of their clients. Join the National Council and the American Hospital Association and hear lessons learned from Atrium Health Systems, a large multi-health system, that undertook a series of initiatives to integrate behavioral health in emergency rooms and specialty clinics over the past six years.

“We Can’t Find Any Psychiatrists!” How Telepsychiatry is Solving the Psychiatric Shortage

With a growing demand for behavioral health services and a national shortage of psychiatric clinicians, providing timely access to care is a critical challenge for organizations. This webinar explores how telepsychiatry has proven to be effective in bridging this gap in care.

What Drug Monitoring Data Tells Us about the Current State of the Opioid Epidemic

Join the National Council and Quest Diagnostics* for the webinar to gain a better understanding of emerging trends in the opioid drug epidemic that could affect clinical practice and policy, the role of lab-based drug monitoring in reducing risks of drug use and disorders as well as how lab data can enhance the value of prescription drug monitoring programs. Attendees will also learn how to address and discuss recommendations around the use of drug monitoring data with policymakers, providers and patients.

No Money No Mission – 5 Keys to Maximizing Reimbursements

Are you struggling to manage – or just stay on top of the constantly changing fee schedules, eligibility requirements and reimbursement regulations in behavioral health? Falling behind can mean higher denial rates, longer processing time, delayed reimbursements and rising account receivables, all of which impact your ability to serve clients.. During this webinar, you will learn the five keys to immediately maximize your reimbursements. You will also leave with a better understanding of the requirements for your staff to be more efficient and effective billers. Finally, you will learn how to increase your net collections in the ever-changing behavioral health billing system.

CCBHCs & Data: Meeting Requirements, Mastering Systems and Getting the Most Out of Your Data

New CCBHC grantees will be required to meet a diverse and complex set of data reporting requirements. Those reports, however, are only as good as an organization’s data collection process.  From the people and tools gathering the information to the software and analysis — everything needs to work together in order to provide not only compliant data, but also meaningful results, both in terms of clinical outcomes as well as business analytics. Rebecca Farley David, vice president for policy and advocacy at the National Council for Behavioral Health, knows more than almost anyone about the nuances of the CCBHC reporting requirements. And Charlie Grantham, IT and process optimization consultant at MTM Services, knows what it takes to build the systems – human, software and hardware – to make it data a strategic tool and not just a compliance headache. Together, they shared their insights and recommendations for building a highly effective system to ensure CCBHC can use data to drive business decision-making, collaborate with partners and achieve optimal client outcomes.

VBP: Adoption Rates, Policy Pitfalls and Provider Readiness

At this point, you’ve probably heard about the move toward value-based payment (VBP) models. The promise – better quality care at a lower cost. But, what does this mean for behavioral health providers? With all the uncertainty around if, when and how VBP will be implemented, what is the best way to proceed? And, what can you do to influence the policy decisions being made in your state? During this webinar, speakers will discuss trends and current approaches in adopting VBP models, lessons learned from a state’s past and what behavioral health organizations can do to adopt a culture of value amid uncertainty.

The Role of Technology in Solving the Opioid Crisis

It’s been about one year after a State of Emergency was declared and the Opioid Commission issued its recommendations. Where are we now? Join the National Council and our Strategic Partners Relias and myStrength to discuss the state of the opioid epidemic in healthcare, including what progress has been made since the commission report release and declaration of federal State of Emergency. Aaron Williams, MA, Senior Director of Training and Technical Assistance for Substance Abuse at the National Council for Behavioral Health moderates a discussion with clinical experts about the current state of healthcare as it pertains to moving the needle on the opioid epidemic. You'll also hear from Bonni Hopkins, PhD, VP Analytic Innovation and Strategy from Beacon Health Options about how they have used technology to support their efforts.

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