Supervisors Case to Care Management Training

The changing health care marketplace requires case managers to move from their traditional role to one of
care manager. In that role they work in health navigation, care coordination, play an active role in collecting
data and work with the whole person –– encompassing their physical and behavioral health. Moving to a
care management model gives behavioral health organizations a competitive edge in promoting services
across the health care system. Organizational leaders and direct supervisors are the key link in moving
these changes from concept to practice.