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Archive: Community behavioral health

Conference 365
The best information and leaders in our field convene at the National Council Conference every year. Tap into the conversation and explore real-world solutions year-round.

On the Road with Case to Care

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Joan Kenerson King

Senior Integrated Health Consultant

  High caseloads. Shifting roles. New expectations. How do behavioral health staff providing direct care and their supervisors manage constant change and stressful environments? As the behavioral health field dramatically shifts, case management staff face real people with real needs while criteria for services get tighter and community resources are fewer and farther between. As […]

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Giving Consumers the Access They Deserve

Scott Lloyd

President, MTM Services

  Teams in 11 states have implemented Just-in-Time Prescriber Scheduling (JIT), an offshoot of same day access. This process moves a consumer from a diagnostic assessment to a psychiatric evaluation on the same day in some versions, or within three to five days in others. This speed has greatly increased engagement and reduced the no-shows […]

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We’ve got your back.

Jake Bowling

Director, Practice Improvement

When I was eighteen, like many young folks, I left my hometown in the coal fields of West Virginia to pursue a college degree. Energized by the prospect of being independent, meeting new people, and following my passion for religion and theology, I loaded my Chevy up and headed two hours north to a small […]

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The Customer is Always Right: Customer Service for Survival

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David Lloyd

Founder, MTM Services

Excellent customer services is paramount to recovery. But what does it actually mean to be the Ritz Carlton of customer service post-health care reform?

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Waiting to be asked: Trauma-informed care

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Cheryl Sharp, MSW, ALWF

Senior Advisor, Trauma-informed Services, National Council for Behavioral Health

Waiting to Be Asked: A Population Crying Out for Trauma-informed Care Interview with David Johnson, CEO, Navos; Megan Kelly, Vice President, Trauma Informed Services, Navos; Cheryl Sharp, Senior Advisor, Trauma-informed Services, National Council for Behavioral Health This article was originally published in National Council Magazine Trauma is pervasive in our society. In the U.S., 61 […]

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Strengthening Personal and Community Resilience to Mitigate the Impact of Disaster Trauma

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Linda Ligenza, LCSW

Clinical Services Director, National Council for Behavioral Health

Who comes to mind when you think of someone who has suffered from a traumatic event? If you ask most people, they are likely to say a member of the Armed Forces. But, the impact of trauma goes far beyond the men and women in uniform. In fact, some estimates suggest that up to 70 […]

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Motivational Interviewing

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Pam Pietruszewski

Integrated Health Consultant

Think about the last time you faced major change, whether in your personal life or at work. Was your path of change easy to navigate? Or, did it feel like the road less traveled, winding and complicated? Change can be hard, and when you are faced with challenges it can be even harder to stay […]

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Stemming the Flow of Persons with Mental Illness into the Justice System

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Judge Steven Leifman

Chair, Task Force on Substance Abuse and Mental Health Issues in the Cour t, Supreme Cour t of Florida and A ssociate Administrative Judge, County Cour t, Criminal Division, 11th Judicial Circuit of Florida

Judge Steven Leifman, Chair, Task Force on Substance Abuse and Mental Health Issues in the Court, Supreme Court of Florida and Associate Administrative Judge, County Court, Criminal Division, 11th Judicial Circuit of Florida; Tim Coffey, Coordinator, 11th Judicial Circuit, Criminal Mental Health Project The Parable of the River One day, two villagers were walking along […]

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Beyond the Bedside: Nurses In Integrated Care

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Joan King

Senior Integrated Health Consultant, National Council for Behavioral Health

This article originally appeared in National Council Magazine.  As integrated care continues to advance, questions around workforce are a cause for much discussion and concern. These questions include supply, competencies, workforce makeup, scope of practice questions, and changing roles for all professional disciplines in these settings. As a nurse and integrated health consultant, I often […]

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The Breakfast Club: A Healthy Start to Community Coalitions

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Heather Cobb

Sr. Director, Creative & Strategy, National Council for Behavioral Health

This article originally appeared in the National Council Magazine.  An interview with Jeffrey Brenner, MacArthur Fellow and Executive Director, Camden Coalition of Healthcare Providers The Camden Coalition of Healthcare Providers is a nonprofit formed to improve the quality, capacity, and accessibility of the healthcare system for vulnerable populations in the city of Camden, New Jersey. […]

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