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Archive: Quality Improvement

Conference 365
The best information and leaders in our field convene at the National Council Conference every year. Tap into the conversation and explore real-world solutions year-round.

National Council’s Practice Transformation Academy: Creating a Building Block for Change

Michael Carrone

Director, Health Transformation, National Council for Behavioral Health

The health care landscape is changing with unprecedented speed and organizations of all sizes are feeling the pressure to make the complex switch to value-based care. The National Council’s Practice Transformation Academy has already helped 20 organizations that were proactively preparing to transition to population health, risk and quality management and from volume-based care to […]

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Leadership 101: Helping Behavioral Health Managers Lead Change

February 22, 2018 | Leadership | Quality Improvement | Workforce | Comments

David Lloyd

Founder, MTM Services

Behavioral health care is changing rapidly and our leaders are rushing to catch up. Gone are the days when providers could perform a service, file a claim and get paid. Today’s funders are no longer paying for volume; they are paying for value. In many cases, this requires wholesale transformation of an agency’s administrative, billing […]

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A Roadmap for Success: Analyzing What It Takes to Get Your Organization in Gear

Susan Milstrey Wells

National Council for Behavioral Health

The American health care system is rapidly evolving, and mental health and substance use treatment providers are struggling to catch up. Value-based payments, performance-based contracting, population health management ­– it’s enough to make your head spin. The destination is still the same – providing affordable, accessible, science-based treatment and services for mental illnesses and substance […]

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The Key to Risk Management? Asking Questions.

Red arrow signs pointing uptooward the sun. One sign reads "Risk Management."

Erica Hoffman

Communications Intern

Risk management is the culture, processes and structures that help us recognize and understand the potential for adverse effects. As the quality of risk management improves, so does the quality of patient safety and care.

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Why America Should Expand the Excellence in Mental Health Act: A Survivor’s Tale

Cheryl Sharp

Exclusive Consultant for Trauma Informed Care Initiatives, National Council for Behavioral Health

If we could access the services that today’s Certified Community Behavioral Health Centers offer, we would have spared from pain and anguish.

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Innovative Scheduling Changes Increase Savings, Intake and Client Engagement

Hannah Huntt

Manager, Communications Projects

In just three years, View Point Health, a Metro Atlanta-based community behavioral health care agency, has transformed their clinical practice by implementing a rapid-cycle change model under the guidance of MTM Services. View Point Health provides mental health, addictive disease and developmental disability services serving as the public safety net for a three county area […]

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8 Resolutions to Plan for Change

Daisy Wheeler

Director of Addictions

I’m a planner. As the year end approaches, you may, like me, already be thinking about your 2016 resolutions. Many of us strive to do better each year in our service to others or to focus on our health — and planning is the most likely pathway to fully realize and achieve our goals. As […]

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Deep-Rooted Issues Require Deep Provider Investment

Heather Cobb

Senior Strategic Advisor for Marketing and Creative

Trauma coexists with the companions of homelessness — addiction, mental illness and early-onset chronic and acute illness. The damage trauma inflicts breeds distrust, making it difficult for people to form the relationships they need to heal.

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On the Road with Case to Care

Joan Kenerson King

Senior Integrated Health Consultant

  High caseloads. Shifting roles. New expectations. How do behavioral health staff providing direct care and their supervisors manage constant change and stressful environments? As the behavioral health field dramatically shifts, case management staff face real people with real needs while criteria for services get tighter and community resources are fewer and farther between. As […]

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Crushing 8 Myths About Clinical Trials

Hannah Huntt

Manager of Communications Projects, National Council for Behavioral Health

Did you know it can take an average of 10 years to develop a new medicine at a cost of $2.6 billion dollars? To develop a new medicine, researchers have to prove that the medicine is safe and effective through clinical trials before gaining approval from federal regulatory agencies. Finding enough volunteer participants to participate […]

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