Are You Ready When Patients Call? Their Survival – and Yours – Depends on It!
Linda Rosenberg
Former President and CEO, National Council for Behavioral Health
Do you know where you’ll be at 3:15 p.m. on Tuesday, Feb. 20, 2018? I don’t. So why do we expect patients affected with mental illnesses or addictions to make appointments 30, 60, or 90 days in advance and then we’re surprised when they don’t show? Forcing patients to predict the future is not good […]
