Understanding Your True Operating Costs

Knowing your organization’s true service delivery costs is essential. Whether you are negotiating with payers or trying to address clinical and staff retention challenges, an organization cannot effectively manage operations without knowing its true costs. The Certified Community Behavioral Health Clinic (CCBHC) program is helping many organizations implement changes. But the available grants are not a silver bullet, and many CCBHCs still face costing challenges tied to system issues post implementation.

Join Scott Lloyd, president of MTM Services and Asha Patel, director of business operations for Labette Center for Mental Health Services in Kansas as they discuss the common pitfalls teams encounter as they try to determine their true operating costs and, more importantly, how to overcome those challenges.

Following this webinar, you will be able to:
• Better understand how inaccurate costing information impacts your workforce goals.
• Recognize the common mistakes that cause organizations to cost their services incorrectly.
• Understand what true costing looks like and why it is important.
• Learn from a center that is in the process of becoming a CCBHC how their actual cost per service compares to the Centers for Medicare & Medicaid Services (CMS) costing estimator’s methodology used to set prospective payment system (PPS) rates.