
Adapting Clinical Workflow and Caseloads in Alignment with PPS Cost Reimbursement
With the advent of prospective payment, CCBHCs will be paid a fixed encounter rate (on either a daily or monthly basis) for all services and care coordination activities. Workflows and caseloads must be aligned to meet all CCBHC requirements with maximum efficiency and ensure accurate payment rates. Our resources and consultants can help you examine current staffing patterns, clinical workflows and caseloads to identify areas of needed change.
RESOURCES FROM THE NATIONAL COUNCIL
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Consultants
Senior Integrated Health Consultant
Joan Kenerson King, RN, MSN, CS
Senior Integrated Health Consultant
Joan Kenerson King has worked in the behavioral health field for over 25 years and currently is Senior Integration Consultant; in which capacity she [...]
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Joan Kenerson King has worked in the behavioral health field for over 25 years and currently is Senior Integration Consultant; in which capacity she consults with organizations, counties and states on developing systems of care that integrate physical and behavioral health and promote recovery and resilience. She works across all levels of care in promoting change; from the direct care staff level through case to care training (add link to information) to consulting with state level policy staff on implementing changes that support increased health and improved outcomes. Her work over the past 25 years has reflected this commitment to conceptual alignment (understanding the why) driving practice change at all levels of care. She is an advocate of peer support programs and has provided training and consultation in supporting the development of the voice and stories of people in recovery. Her work included state, local and agency related recovery-oriented change. Joan is passionate about facilitating transformation in systems so that they fully embrace the voice and knowledge of the people they serve. Her keen areas of interest are the development of wellness-oriented trauma informed systems that include the voice of people in recovery and their families, integration of care across various systems and supporting innovation in rural and frontier communities.