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Staff Training Plan and Implementation

To be successful as Certified Community Behavioral Health Clinics (CCBHCs), organizations will need to be nimble, moving quickly to make changes from top to bottom.

And in this new world order, staff are your most valuable asset.

Do you have a plan to ensure they succeed?

We know that no staff is exactly alike and effective training cannot be one-size-fits-all. National Council consultants work to fully understand your staff and environment and customize our materials for you. Check out our training resources below.



CCBHC Staffing Criteria Overview: Take a deep dive into the CCBHC staffing criteria with this slide deck outlining all the major requirements for CCBHC staff, including required positions, cultural and linguistic competence criteria, and more.

Cultural and Linguistic Competence for CCBHCs: Approaches to Meeting New Requirements

Culturally and Linguistically Responsive Strategies and Resources For Addressing Criteria for the Demonstration Program to Establish CCBHCs: This document provides guidance to behavioral health providers to enhance and adopt a culturally and linguistically competent approach to behavioral health care. It builds on the six criteria and the many sub-criteria that demonstration programs must adhere to as certified community behavioral health clinics (CCBHCs).



Photo of Joan Kenerson King, RN, MSN, CS
Senior Integrated Health Consultant
Joan Kenerson King has worked in the behavioral health field for over 25 years and currently is Senior Integration Consultant; in which capacity she [...] Read More
Photo of Pam Pietruszewski, MA
Integrated Health Consultant
Pam Pietruszewski has more than 20 years experience in primary care and behavioral health integration with specialties in Screening, Brief [...] Read More
Photo of Cheryl Sharp, MSW, ALWF
Exclusive Consultant for Trauma Informed Care Initiatives
United States
Cheryl Sharp holds the unique perspective of a person who has recovered from significant mental health challenges, a trauma survivor, a family member [...] Read More
Photo of Jeff Capobianco, PhD
Director of Practice Improvement, National Council for Mental Wellbeing
Jeff Capobianco has 20 years of clinical and administrative experience in healthcare, with extensive background in primary and behavioral healthcare [...] Read More
Photo of Nick Szubiak, MSW, LCSW
Integrated Health Consultant
Nick Szubiak brings more than 15 years of experience in direct service and clinical supervision. At WHCHC, Nick manages an integrated primary care [...] Read More
Photo of Larry Fricks
Senior Integrated Health Consultant
For decades, American peer support and recovery pioneer Larry Fricks has applied the experiences gained on his journey to recovery from bipolar [...] Read More
Photo of Karen Johnson
Director, Trauma-Informed Services
Washington, DC
Karen Johnson, MSW, LCSW, director of Trauma-Informed Services, brings to the National Council over 19 years of clinical and administrative experience [...] Read More

If you have questions or need additional information, please contact Mohini Venkatesh at





The Substance Abuse and Mental Health Services Administration has published a variety of tools to help states and providers prepare for CCBHC implementation. These include:

The Centers for Medicare and Medicaid Services has established a webpage with additional resources related to cost reporting and prospective payment systems, including two sets of FAQs on CCBHC payment.