Redefining Job Functions and Other HR Considerations
With the new CCBHC requirements, your staff will be on the hook for ensuring delivery of new service lines, tracking of new data, examining their clinical processes/decisionmaking in new ways, and much more. How will you work with staff to educate them about these change, redefine their roles where necessary, and hold them accountable? What other HR considerations will play a role? Take a look at our resources and consulting options below to learn more.
RESOURCES FROM THE NATIONAL COUNCIL
Coming soon.
Consultants
President/CEO
Jeanne Supin
Watauga Consulting, Inc.
For more than 25 years, Jeanne Supin has guided behavioral health providers, authorities and payers through successful change and toward leadership, [...]
Read MoreFor more than 25 years, Jeanne Supin has guided behavioral health providers, authorities and payers through successful change and toward leadership, management and workforce excellence. She is skilled at helping seasoned and emerging leaders amplify strengths to create personal and professional transformation and improve services, organizations and systems of care. Her scope extends from programs and departments to whole organizations and integrated organizations with stakeholders across a system, region or state. As president and CEO of Watauga Consulting, Inc., (founded 1996) Jeanne offers consultation, technical assistance, training and coaching in the following areas: leadership and management development, change management, professional discovery and development, management across generations, self-care for leadership vitality, team excellence, workforce development and excellence, healthy conflict, affiliations and mergers, strategic planning and needs assessments.
President
Scott Lloyd
MTM Services & National Council Consultant
Scott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving [...]
Read MoreScott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving face-to-face sales processes, client satisfaction, staff satisfaction and staff productivity. Scott developed an expertise in solving operational problems, retaining staff and increasing performance and service quality.
After returning from Asia in 1998, Scott used his experience to help community behavioral healthcare organizations prepare for changes in their funding environments, working hand-in-hand with David Lloyd at MTM Services for over ten years. During this time, Scott also earned a four-year Bachelor of Science degree in business management and operations from North Carolina State University, wrote the workbook that complements David Lloyd’s How to Deliver Accountable Care, and his own book Using Data to Drive Your Service Delivery Strategies: A Toolkit for Healthcare Organizations.
