
Sharing Lessons Learned from Other Agencies Transitioning to CCBHCs
You are not alone in grappling with the multitude of questions involved in CCBHC implementation. The National Council and our team of consultants are here to help, by sharing lessons learned from other organizations that have developed innovative solutions to their challenges or who have been through similar-magnitude transitions in the past. Browse our links and consulting options below for more information.
RESOURCES FROM THE NATIONAL COUNCIL
Coming soon.
Consultants
President
Scott Lloyd
MTM Services & National Council Consultant
Scott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving [...]
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Scott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving face-to-face sales processes, client satisfaction, staff satisfaction and staff productivity. Scott developed an expertise in solving operational problems, retaining staff and increasing performance and service quality.
After returning from Asia in 1998, Scott used his experience to help community behavioral healthcare organizations prepare for changes in their funding environments, working hand-in-hand with David Lloyd at MTM Services for over ten years. During this time, Scott also earned a four-year Bachelor of Science degree in business management and operations from North Carolina State University, wrote the workbook that complements David Lloyd’s How to Deliver Accountable Care, and his own book Using Data to Drive Your Service Delivery Strategies: A Toolkit for Healthcare Organizations.
President/CEO
Jeanne Supin
Watauga Consulting, Inc.
For more than 25 years, Jeanne Supin has guided behavioral health providers, authorities and payers through successful change and toward leadership, [...]
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For more than 25 years, Jeanne Supin has guided behavioral health providers, authorities and payers through successful change and toward leadership, management and workforce excellence. She is skilled at helping seasoned and emerging leaders amplify strengths to create personal and professional transformation and improve services, organizations and systems of care. Her scope extends from programs and departments to whole organizations and integrated organizations with stakeholders across a system, region or state. As president and CEO of Watauga Consulting, Inc., (founded 1996) Jeanne offers consultation, technical assistance, training and coaching in the following areas: leadership and management development, change management, professional discovery and development, management across generations, self-care for leadership vitality, team excellence, workforce development and excellence, healthy conflict, affiliations and mergers, strategic planning and needs assessments.