Netsmart and the National Council for Mental Wellbeing Announce Population Health Partnership to Improve Care Coordination and Use Data to Drive Outcomes for Certified Community Behavioral Health Clinics

OVERLAND PARK, Kan. (Nov. 29, 2021) – Netsmart and the National Council for Mental Wellbeing today announced a strategic partnership to enhance care coordination and population health management for Certified Community Behavioral Health Clinics (CCBHCs) and their clients. Through this partnership, the National Council will recommend Netsmart CareManager as the preferred care coordination solution for CCBHCs, health homes and other behavioral health organizations delivering value-based care. Netsmart currently provides solutions and services to more than 100 CCBHCs nationwide and the National Council is a partner to nearly all CCBHCs across the country.

Together, the two organizations will work to develop a national CCBHC outcomes and reporting data repository in conjunction with their member and client partners to highlight how the CCBHC model has transformed behavioral health systems. This repository will provide the National Council and CCBHCs with access to nationwide data showing the impact of CCBHCs on outcomes and cost of care. This data will be leveraged for behavioral health research, benchmarking services and industry advocacy. The data repository will provide CCBHC sites the opportunity to achieve nationwide benchmarks, standardize reporting, understand and improve client outcomes and validate best practices.

“We are thrilled to add Netsmart as a key partner, as they have been a leading advocate for CCBHCs and for integrating physical health with mental health and substance use treatment services for many years,” said National Council for Mental Wellbeing President and CEO Chuck Ingoglia. “Part of what makes the CCBHC model innovative is its emphasis on providing standardized and expanded services. This also comes with an administrative cost, as mental health and substance use treatment organizations often must create and operate new systems for data reporting and care coordination. CareManager helps ease the burden, allowing CCBHCs to better operationalize the data and coordinate care across all services.”

“We believe our enhanced partnership reinforces the National Council’s mission of ensuring all Americans have access to comprehensive, high-quality behavioral health care that affords every opportunity for recovery and furthers the organization’s leading accomplishments,” said Netsmart CEO Mike Valentine. “We are excited for this journey with the National Council for Mental Wellbeing, as we can equip CCBHCs with the tools and technology to digitize and transform value-based care coordination across the country to drive improved outcomes for consumers.”

Moving care coordination from a world of spreadsheets to an integrated and intelligent workflow-driven system, CareManager enhances and automates the complex process of operationalizing population health management. The solution aggregates data from multiple sources to provide a holistic view of an individual’s health and social risk profiles to better facilitate coordinated care.

The platform also identifies gaps in care, including social determinants of health (SDoH), helping providers better understand the individuals they serve, support proactive care delivery, improve outcomes and reduce costs. CCBHCs, health homes and other value-based programs have deployed the CareManager solution to assist in saving hundreds of millions of dollars to state Medicaid departments while improving outcomes for consumers.

The CCBHC model enables clinics to deliver a more comprehensive range of mental health and substance use challenge treatment services, providing expanded care while helping lower costs across the behavioral health ecosystem.

To learn more about the partnership, register for the upcoming webinar, Leading the way forward for CCBHCs: Netsmart and National Council Population Health Partnership, on Friday, December 10th at 1:00 p.m. ET. The informative session with medical director of the National Council for Mental Wellbeing Dr. Joe Parks, senior director of population health at Netsmart Julie Hiett, and the Missouri Behavioral Health Council will discuss the future of the partnership and path forward for value-based care.

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About the National Council

Founded in 1969, the National Council for Mental Wellbeing is a membership organization that drives policy and social change on behalf of nearly 3,500 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid (MHFA) program, we have trained more than 2.5 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.

About Netsmart

Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care (which is comprised of home care and hospice and senior living) markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,400 associates work hand-in-hand with our 680,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Learn more about how Netsmart is changing the face of healthcare today.

Visit www.ntst.com, call 1-800-472-5509, follow us on our CareThreads BlogLinkedIn and Twitter, like us on Facebook or visit us on YouTube. Netsmart is pleased to support the EveryDayMatters® Foundation, which was established for behavioral health, care at home, senior living and social services organizations to learn from each other and share their causes and stories.


About The National Council

Founded in 1969, the National Council for Mental Wellbeing is a membership organization that drives policy and social change on behalf of over 3,400 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid (MHFA) program, we have trained more than 3 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.