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Middle Management Academy

What is the Middle Management Academy?

The Middle Management Academy is the only program of its kind for future health care leaders. It has graduated more than 2,000 managers to the leadership fast track and has earned the appreciation of participants, as well as their CEOs. Steeped in proven business strategy, the Middle Management Academy is an intensive, practical, and highly interactive training that helps participants understand what great managers do differently.

Why is the Middle Management Academy Important to Your Organization?

The Middle Management Academy gives managers the skills they need to manage work and people, but it also connects them to the bigger vision of their organizations. They become stronger links in the management chain and are able to help improve productivity by motivating staff, communicating effectively, and fulfilling their role as influential front line leaders.

Organizations that have sent their managers to the Middle Management Academy have realized the return in terms of results-driven management —reflected in improved workforce competency and productivity, effective decision-making, and focus on the bottom line.

Middle Management Academy Curriculum

The Middle Management Academy is an in-person, 3.5-day group training program that offers management training customized for health care safety-net staff. It helps new and experienced managers improve performance and results.

Graduates give the program high marks for its focus on three core competencies — managing budgets and financial information, motivating and managing employees, and applying appropriate leadership styles to everyday situations. Participants gain insight into their own management strengths and challenges through in-depth assessments, including the Myers-Briggs Type Indicator. The hands-on curriculum focuses on applying identified skills to key management tasks and responsibilities.

Participants address real-world questions relevant to behavioral health. Small groups of participating managers are formed into organizational teams where they work on day-to-day management challenges and situations.

See a sample agenda here.

Learning Objectives:

  • Understand behavioral health leadership and management styles and strengths of self and others.
  • Learn and practice enhanced management skills related to behavioral healthcare finance, change management, organizational and staff performance, and healthy staff engagement.
  • Demonstrate best-practice strategies for healthy communication and conflict, performance coaching and management, effective teamwork, and accountability.
  • Learn research-based strategies to contribute to supervisor and management success of behavioral healthcare organizations.


Jeanne Supin, MA, has over 25 years in progressively increasing management and leadership experience in behavioral healthcare, as agency staff and, since 1998, as President and CEO of Watauga Consulting, Inc.  Specific related experience includes change management of clinical, administrative, and operational functions within and across behavioral health organizations; mergers; redesign and improvement of functions; quality management redesign and implementation; leadership, management and workforce development.

  • Health care managers and supervisors who’ve recently stepped into management roles without formal training.
  • Experienced health care managers and supervisors who want to enhance their skills and contributions.
  •  Social workers, psychologists, psychiatrists, therapists, nurses, clinicians, and administrative/oversight staff that are in the beginning, intermediate or advanced stage of a management-based role.

Click here to view Upcoming Trainings

The National Council can also organize a custom Middle Management Academy training for up to 30 participants, at a location and date of your choice plus tailor the curriculum to your unique organizational needs. The custom training price offers significant savings. Ask us how we can bring a training to you.


Take a look at this infographic to hear from past participants OR  DOWNLOAD THE ONE PAGER


NOTE: In order to complete the training, participants are required to attend the full 3.5 days of the training and complete a paper course evaluation on the final day. Upon completion of these activities, each participant will receive a personalized certificate of completion from the trainer.

Grievance Policy: Should any registrant be dissatisfied with the quality of their continuing education program during a regional Middle Management Academy training, a request in writing must be submitted to Dana Lange at the National Council for Behavioral Health within five days of the conclusion of the training to be eligible for a full refund of registration fees. Have a problem onsite during the training? Please contact Frannie Yin, Project Coordinator at or 202-684-3717.

ADA Statement: ADA accommodations will be made in accordance with the law. If you require ADA accommodations, please indicate what your needs are at the time of registration. We cannot ensure the availability of appropriate accommodations without prior notifications.

Statement on Cultural Competence: All courses offered by the National Council for Behavioral Health are developed from a foundation of diversity, inclusiveness, and openness to a multicultural perspective. Awareness related to cultural competency is infused throughout the course content.

This program is approved by the National Association of Social Workers #886760166-3149.