988 Year One: Milestones and Next Steps

Join the National Council for Mental Wellbeing on Monday, July 17, 2:30-4 p.m. ET, for 988 Year One: Milestones and Next Steps, part of our Crisis Response Services Learning Series sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA).

The launch of the 988 Suicide & Crisis Lifeline in July 2022 marked a key moment in the history of mental health and substance use awareness and support in America. For the first time, anyone in need could call or text an easy-to-remember, three-digit number and be directly connected to support. Its launch has led to unprecedented efforts and coordination that have strengthened and enhanced crisis response across the country for anyone experiencing a mental health or substance use-related crisis. This session will review these efforts and key milestones in the first year of the 988 transition, while looking ahead at the future of crisis response services in America as 988 continues to evolve.

Attendees will be able to:

  • Identify two key milestones from the past 12 months and two future goals.
  • Describe at least two elements of a comprehensive crisis response system.
  • Identify two ways in which states are partnering with organizations to deliver innovative services to diverse populations including children, youth and families and those with chronic conditions like serious mental illness.


  • Monica Johnson, M.A., LPC, Director, 988 & Behavioral Health Crisis Coordinating Office, SAMHSA
  • Chuck Ingoglia, M.S.W., CEO, National Council for Mental Wellbeing
  • Brian Hepburn, M.D., Executive Director, National Association of State Mental Health Program Directors (NASMHPD)

Don’t miss the other sessions in this series: